Free Standard Shipping & Returns
Free standard shipping on all orders within the European Union. Returns are included at no additional cost.
In this Privacy Policy, we explain what personal data we collect and use, and for what purposes. We therefore recommend that you read this Statement carefully.
Privacy-sensitive data, or personal data, is processed through the stores, apps, and webshops of Just Brands, PME Legend, Cast Iron, and Vanguard, all part of Just Brands B.V. ("Just Brands"). We process personal data carefully and securely. In this processing, we comply with the requirements of privacy legislation, including the General Data Protection Regulation (GDPR).
Just Brands websites include:
www.pme-legend.com
www.vanguard-clothing.com
www.castiron-clothing.com
www.justbrands.nl
www.jbfo.nl
www.outlet.pme-legend.com/
This Privacy Statement explains what we do with your personal data and why we need it. If you have any questions after reading our privacy policy, please feel free to contact our customer service.
This Privacy Statement may change from time to time if new developments give cause to do so. The most up-to-date Privacy Statement can always be found on our website(s).
Just Brands is legally responsible for processing all Personal Data of our (potential) customers, visitors, and users of our websites and apps.
This Privacy Statement applies to you if you:
are a Just Brands customer and place an order online;
have created an account;
have subscribed to a Just Brands newsletter or participate in a Just Brands promotion;
visit a Just Brands website;
visit a Just Brands app.
For the purpose of the technical provision of the website, it is necessary that we process certain automatically transmitted information from you so that your browser can display our website and you can use the website. This information is automatically collected each time you visit our website and stored in our server log files. This information relates to the computer system of the calling computer. The following information is collected:
- IP address;
- Browser type/version (Ex.: Firefox 59.0.2 (64 Bit));
- Browser language (ex.: English);
- Operating system used (ex.: Windows 10);
- Inner resolution of the browser window;
- Screen resolution;
- Javascript activation;
- Java On / Off;
- Cookies On / Off;
- Color depth;
- Time of access.
Furthermore, we use cookies to make our website available for your use. Cookies are text files that are stored on your computer system in the Internet browser or by the Internet browser when you call up a website. A cookie contains a characteristic string of characters that makes it possible to uniquely identify the browser when the website is called up again. We use these cookies exclusively to provide you with our website and its technical functions. Some functions of our website cannot be offered without the use of cookies. You can find out more about the cookies we use in our Cookie Policy, which you can access here.
Your information collected through cookies will not be used by us to create user profiles or to evaluate your surfing behaviour.
We process your personal data for the technical provision of our website on the basis of the following legal grounds:
- for the performance of a contract or for the implementation of pre-contractual measures; and
- based on our legitimate interests. Our legitimate interest here is to be able to provide you with an attractive, technically functioning and user-friendly website, as well as to take measures to protect our website against cyber risks and to prevent cyber risks to third parties from our website.
You can visit our website without providing any personal information. If you only use our website for information purposes, i.e. do not log in, register, place an order or otherwise provide us with information about yourself, we do not process any personal data, with the exception of the data that your browser transmits to enable you to visit the website and information that is transmitted to us in the context of cookies used for statistical analysis of the use of our website.
If you place an order on a Just Brands website you will be asked to provide name, (billing) address, email and payment details as well as your phone number. The data you provide, as well as your order number and payment details, will only be used by Just Brands for the following purposes:
- making an order as fast and efficient as possible;
- informing you about the status of the order;
- the handling of the order (such as payment, confirmation and its shipment or return);
- providing customer service.
- for the performance of a contract or for the implementation of pre-contractual measures; and
- based on our legitimate interests. Our legitimate interest here is to be able to provide you with an attractive, technically functioning and user-friendly website, as well as to take measures to protect our website against cyber risks and to prevent cyber risks to third parties from our website.
-we share your data within the Just Brands group when necessary for the intended processing purpose, such as order fulfilment, payment processing, accounting systems, software development tools and marketing content creation;
- we share your data with business partners to make analyses of your buying behaviour and to inform you about personalized offers or promotions, for this purpose we link your purchase data with your customer data;
- we provide your data to third parties if this is necessary for the execution of the agreement you have entered into with Just Brands and/or on the basis of any legal obligations applicable to Just Brands.
We use a payment service provider to process your order.
We process your personal data for the processing of orders on our website on the basis of the following legal grounds:
- for the performance of a contract or for the implementation of pre-contractual measures
If you create an account, we use your information to identify you, display your purchase history and personalized information, including your ‘wish list’. We use your: name, address, email address, date of birth, account number, payment information and purchase/order history.
After successful registration, you can carry out certain activities via your user account, such as changing your data or also ordering a newsletter.
We process your data for the above purposes on the basis of the following legal grounds:
- for the performance of a contract or for the implementation of pre-contractual measures; and
- based on our legitimate interests in order to make the portal technically available to you. Our legitimate interest is to be able to provide you with an attractive, technically functioning and user-friendly portal.
Just Brands is also active on social media platforms such as Facebook, Twitter, LinkedIn, YouTube and Instagram. When you contact Just Brands via social media, we process your data for the following purposes:
To answer any questions you submit via social media and to contact you if you participate in a promotion on a Just Brands social media page. For details of each promotion please refer to the terms and conditions of the relevant promotion.
It involves the following data:
email address when asking questions via social media and when participating in a contest: email address, address, first and last name and phone number (optional).
When signing up for the newsletter via social media, this involves email address and first name. How this works we explain in our Cookie Policy.
Finally, we work with several affiliates partners.
We process your personal data to respond to user inquiries on the basis of the following legal grounds:
- based on our legitimate interests. Our legitimate interest is to respond appropriately to customer inquiries.
We process your data for sending newsletters, surveys, etc. and personalizing the approach on the following legal basis:
- based on your preferences. Provided that you have given us your consent;
- based on our legitimate interest insofar as you have provided us with your e-mail address in connection with the purchase of goods or services or we send you personalized advertising. Our legitimate interest is based on our economic interests in the implementation of advertising measures and target group-oriented advertising.
We use location data for the store locator feature on our websites to show Just Brands stores near you. This feature can only be used if you have given your consent through the pop-up in which we ask for this prior consent. This location data is not stored or shared with third parties.
We process your location data on the following legal basis:
- Based on your consent.
If you are having trouble logging in or have another problem with your account, please contact Just Brands customer service at (shop email address). A customer service representative can then look into your account to fix the problem or, for example, manually reset your password.
We process your data for the above purposes on the basis of the following legal grounds:
- to perform a contract or to carry out pre-contractual measures; and
- based on our legitimate in order to make the portal technically available to you. Our legitimate interest here is to be able to provide you with an appealing, technically functioning and user-friendly portal.
If you would like to be informed about promotions, offers, new products and services of Just Brands you can subscribe to our newsletter. We will then use the information provided by you such as name, date of birth, address, email address, IP address, account number and other generated data (such as purchase history, click behaviour, and browsing history) to inform you of this. We do this through email, social media, digital campaigns, and direct mail. These channels may contain personalized content, depending on your chosen cookie settings.
You can unsubscribe from these communications at any time. For communications via social media and digital campaigns, you can unsubscribe by changing your cookie preferences. You can unsubscribe from communication by e-mail via the unsubscribe link in the newsletter.
We process your data for sending newsletters, surveys, etc. and personalizing the approach on the following legal basis:
- based on your consent.
If you have previously placed an order with us, you will also receive news updates from us. We will then use your e-mail address/electronic data obtained as part of your purchase to inform you about similar products/services offered by us in the future. You can unsubscribe from our newsletter at any time by using the unsubscribe link in the newsletter.
After unsubscribing, we will delete your email address from our mailing list.
We process your data for sending newsletters after a purchase on the following legal basis:
- based on our legitimate interest if you have provided us with your e-mail address in connection with the purchase of goods or services or we send you personalized advertising. Our legitimate interest is based on our economic interests in the implementation of advertising measures and target group-oriented advertising.